General Booking Policies
Prices: Unless otherwise noted, prices are based on double occupancy. Some of our trips require a minimum number of enrolled passengers in order to operate. Should enrollment be under the required minimum we will ask for a modest increase in price operate the program. Prices and itineraries are subject to change without notice. Amazon Nature Tours is not responsible for errors and omissions.
Prices Do Not Include: Optional travel protection, visa fees, airport departure taxes, meals or accommodations not specified in the itinerary, transfers at any times not mentioned in the itinerary, gratuities, any alcoholic beverages, optional side trips or special dietary requirements.
Payment: A $300.00 non refundable deposit is required at time of application with the full balance of the trip cost due 60 days before departure. Payment can be made by personal check, bank check, or money order. We do not accept credit cards. If the passenger enrolls within 60 days of departure, full payment is due upon receipt of invoice. Checks must be denominated in US Dollars. Payments drawn on foreign banks within 30 days of departure must be in the form of a bank counter check or money order.
Single Supplements: For most programs, no single supplement will be charged if the passenger is willing to share with another passenger and a roommate is available within the group. Subject to availability, guests may request single occupancy in the hotels and also on the Land Program. If available, single accommodations will be subject to an additional fee which in amount depends on the trip chosen. Single accommodations may not always be available. Particular programs may require that any passengers travailing alone pay a single supplement. Please consult the full descriptions of the trip you have chosen.
Late Confirmations: If a confirmation is made within 30 days of departure, full payment must be sent to our offices by an overnight delivery service. Payments made within 14 days before departure must be in the form of a bank check or money order. Late confirming passengers may incur expenses should we be required to send documents by courier to overseas operations or to passengers.
Refunds: All cancellations must be made in writing to the offices of Amazon Nature Tours. If cancellation is received 61 days prior to departure, all payments will be fully refunded except the $300 deposit. Should a side trip that is arranged in combination with one of our main trips have to be canceled by the tour operator, passengers remain enrolled on the main trip and the standard cancellation policies continue to apply.
For cancellations between 60 and 45 days before departure, fifty percent of the total trip cost will be refunded, less than 45 days before departure, no refund will be able to be made. Failure on the part of the passenger to secure a valid passport, visa, or air arrangements does not waive this refund policy. Payments made by passengers who cannot participate due to missed air-connections cannot be refunded. Once the tour has started, there cannot be any refunds made for unused services.
Travel Protection: Ecotour Expeditions recommends that you purchase a travel protection plan to help protect you and your travel investment against the unexpected. Travel protection plans include coverage for Trip Cancellation, Trip Interruption, Emergency Medical and Emergency Evacuation/Repatriation, Trip Delay, Baggage Delay and more.
For more information on the recommended plans or to enroll, follow this link for Travelex site or contact Travelex Insurance Services at 800-228-9792. Please be sure to reference the location number 39-0008. You can also give us a call directly at 800-688-1822.
Please Note: To be eligible for the waiver of pre-existing medical condition exclusion, the protection plan must be purchased with 21 days (Travel Select) or 30 days (Travel Max) from the time you make your initial trip deposit. However, the plan can be purchased any prior to departure.
For a summary of plan details on benefits, coverages, limitations and exclusions, please refer to the applicable Description of Coverage. Travel Insurance is underwritten by Transamerica Casualty Insurance Company, Columbus, Ohio; NAIC #10952. 1308294
The Itineraries: Please keep in mind that the itineraries are approximate. Given variable weather, river levels, and navigational considerations, it may not be possible to follow the itinerary exactly as published. We endeavor to include all of the features described in the program, but because the world is a place of constant change all travelers need to understand that in some cases an element of the published itinerary may not be included. Our aim is to offer a comfortable and well timed experience to our passengers, but passengers should appreciate that there may be glitches, delays, and inconveniences.